Answers to Frequently Asked Questions.

PBMI has been providing physicians with quality revenue cycle management since 2001. Combined, our Management team has over 80 years of experience in the healthcare industry.

Several staff members are certified by the American Academy of Professional Coders.

The provider is always the best source for accurate code identification. As your billing company, we provide education and will always research your questions and give assistance as needed. 

Most “front-end” denials are due to changes in patient insurance or insufficient information. We will work with your staff to insure they are familiar with current insurance requirements. After all, once the patient is treated, there is often little that can be done if the insurance is not active or an authorization is not obtained. A knowledgeable front desk is a practice’s best defense to prevent providing free services. Our goal is to empower your staff and implement policies and procedures to insure you are reimbursed for the care you provide.

PBMI records and reports rejections back to our clients as part of our monthly standard reporting. Again, educating our clients and their staff is key to preventing costly rejections.

“Clean Claims” are processed within 24-48 hours of receipt during normal business hours.

Yes. Medicare, BCBSM, Medicaid and many commercial carriers will be posted electronically. 

Our collection department will work with you to define a collection process that meets your practice criteria.
PBMI currently manages “soft” collections in our office, and works with an outside collection agency for “hard” collections.

PBMI has on site Call Center staff that answers all patient questions regarding their invoices and will assist them in understanding the ever challenging insurance terminology.

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6825 Allen Road                    
Allen Park, MI 48101


Email: info@webillbest.com
Phone: (877) 244-9775
Fax: (313) 294-0437